Bill Information

Bill Inquiries

For information on your account balance, due date, disconnect date, or any other billing questions, please call (361) 668-7226.

Utility Bill
Your utility bill will include:
  • Account number
  • Billing date
  • Due date
  • Service address
  • Mailing address
  • Route number
  • Meter number
  • Sequence number
  • Prior and current read dates
  • Usage
  • Services for the current billing period
View a Sample Bill for more information. If you do not receive a bill, please notify the City of Alice Water Office at (361) 668-7226. You will still be responsible for your bill.

Billing Cycles

Billing cycles are determined by geographic location. Because of this, your meter will be read and billed around the same time each month. To find out when your meter will be read, view the Meter Reading Schedule.